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Benefits of a Vertical Monitor

3/1/2023

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You’ll find it’s easier to scan websites, view search engine results, and read online content or long blocks of code. If you’re big into cryptocurrency, you might enjoy displaying data in an easy-to-read form, plus, you’ll be able to react more quickly.

You can also have a full view of photographs or a project if you’re trying to design something with a vertical layout.

Vertical screens can also reduce eye strain. With this setup, you reduce the range of movement, which can save your eyes from getting as tired.

Further, you might be able to save space with a vertical monitor if you have less room on your desk.

A vertical monitor can be appealing if you use two monitors at once. Having dual monitors can increase productivity. You enjoy added viewing space to multitask, browse the Web, watch videos, or games. If you’re working from home, you may also find it easier to collaborate with colleagues with a second screen. When you set up one screen to be vertical, you can benefit from the best of both worlds.

Going vertical is easy
You don’t have to buy a special monitor to take advantage of a vertical setup. While many screens are only capable of a horizontal display, you may be able to adjust the way it is mounted. You can get a stand or mount that allows you to easily rotate the screen. As long as it is a VESA-compatible monitor, you can easily make the choice of horizontal or vertical. Then, you can change the layout in the operating system’s display settings. Windows, MacOS, and Linux all support vertical screen rotation.

Some monitors have mounts that allow physical rotation, which is a good way to test drive the vertical monitor. That way you can see how it compares to a horizontal layout for your needs. Keep in mind, though, that this repositioning of the monitor will affect your stereo speakers. You’ll need to attach an external pair of speakers to have them work with the new orientation.

Vertical monitors aren’t for everybody; if you game a lot or want to watch movies or do 3D modeling, you might prefer the horizontal screen. Many computer games, for example, are programmed for horizontal play, and opening that game up on a vertical rotation can cut off or compress your visuals.

One other common criticism of vertical screens is that they catch glare from nearby light sources more easily. So, if you don’t want to deal with glare, stick with horizontal.

Our IT experts are here to consult on your computer needs. We can advise you on your screen choices and so much more. Contact us today at (888) 234-WDIT(9348).

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Why Are Printers Still So Terrible?

2/15/2023

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Our phones can recognize our faces. Digital watches can detect that we’ve been in an accident. We can put on a virtual reality headset and feel as if we’re swimming with dolphins. With all this technological innovation, why are home printers still so frustrating? This article explains why and how to make the most of the situation.

Hewlett-Packard released its home DeskJet inkjet printer in 1988. These printers spray liquid ink onto the page through printheads. Home laserjet printers followed shortly after. They use lasers to create static electricity to attract and melt toner onto the paper.

And here we are, thirty-five years later, with pretty much the same printer technology. Although now, you might also consider a multifunction (all-in-one) printer. These print documents and can often also scan, copy, fax, and email documents.

But we're still saddled with clogged inkjets and leaking ink cartridges, plus paper jams, or a printer that can’t recognize the paper that you’ve now taken in and out of the tray 16 times in a row. Why?

Manufacturer priorities for printers
Printer manufacturers often lose money selling you the printer. Printer technology is quite complicated, but you’re getting the device for the price of parts. That’s because the manufacturer banks on making their money back on the sale of the ink.

Because they’re looking to make money off ink sales, printer users now endure:

ink cartridges that run out quickly – yes, they’re putting less ink in their cartridges these days;
printers designed not to work as well if you use off-brand cartridges;
having to perform printer maintenance that uses up more ink.
Even if you do invest in top-quality, on-brand ink, you could still encounter problems. Connectivity issues or error messages when you change paper are common.

That’s because the internal workings of the printer can be outsourced to the lowest bidder. Printer longevity is not the goal, so there’s less incentive to develop robust networking components or print drivers.

Plus, printing is hard
It’s not all down to printer manufacturer choices. Printing is a complicated process. Many moving parts need fine-tuning to apply the right pressure and position the ink. Plus, people could be using glossy photo paper one minute and recycled paper the next. At the same time, humidity or air that is too dry can also impact the paper and how the printer can move it around.

So, what can you do? Prefer a laser printer, which uses dry powder, if you’re going to print mostly in black and white. You’ll pay more upfront, but you’re no longer hostage to the ink-cartridge dilemma. If you need to do color prints, you might find it’s cheaper to actually go to your local print shop or big-box store.

If your Wi-Fi connectivity conks out, connect the USB cable that shipped with the printer. It may not be as pretty, but it will get the job done.

Want to save hours of your life troubleshooting your printer woes? We can help. Contact our experts today at (888) 234-WDIT(9348).

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GPU Shortage Ends: The Benefits

1/1/2023

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You may not think about it much, but your computer needs a graphics processing unit (GPU). The GPU allows you to see multimedia content and renders the graphics of your video games. It can also accelerate high-performance computing. The good news? It’s no longer as difficult to get a new graphics card at a reasonable price.

A global shortage of GPUs in 2021 made it challenging to obtain new graphics cards. That could stall repairs and upgrades. Plus, people who wanted to build their own computers struggled to do so. If you did find a GPU available, you could expect to pay much more than usual. Scalpers were also buying the chips up and charging exorbitant prices.

One problem was that major chip manufacturers were struggling to source silicon. It’s needed for the semiconductor functionality of GPUs. The pandemic slowed and even stopped production at some of the largest silicon manufacturers.

It didn’t help any that cryptocurrency miners were buying up GPUs, too. They needed the processing power to mine efficiently.

Why the shortage is over
Fortunately, the GPU storage is ending. GPU manufacturers continued developing chips while waiting for the silicon semiconductors they needed. Now that those are back online, the graphics card companies can quickly make up for lost time.

At the same time, GPUs are no longer the best option for cryptomining. Instead, they have been replaced by more efficient application-specific integrated circuits (ASICs).

What happens next?
Actually, a surplus of older GPUs is expected, as a new generation of GPUs has arrived.

A new GPU series means manufacturers and computer parts stores will look to clear inventory. They'll want to sell off older GPUs to make room for the new product.

This can be good news. You can expect prices of the previous generation of technology to come down. Plus, you can take advantage of the GPU surplus to replace a failing GPU. Or you can now upgrade your graphics card more affordably.

Get in the GPU Game
Want help upgrading your GPU or evaluating if your computer can handle the new GPUs coming in a few months? Our experts can help.

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“Help, I Dropped My Laptop!” Now What?

7/15/2022

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Dropping your laptop is not a good idea. Trust us: this is not a statement you want to test. Still, it can happen. Typically, this happens in painful slow motion where the laptop is just out of your reach to recover it in time.

Dropping a laptop doesn’t always lead to damage, but it will depend on several factors. Learn more about this common concern.

What happens to your laptop if it is dropped will depend on different considerations:
  • how hard and far it fell;
  • what kind of surface it fell onto;
  • whether it was running at the time of the fall;
  • the laptop model;
  • whether you have a mechanical hard drive or a solid-state drive;

Drop a laptop from a footstool onto a thick plush carpet and you might not see any damage. Push that same laptop off a kitchen island onto a hard tile floor, and it might be completely destroyed.

Buying a protective cover for your laptop can help prevent damage. You can also get a screen protector. Another good idea is to be wary of where you put your laptop down. Don’t put it in high-traffic areas. Also, make sure corded accessories don’t create a tripping hazard that will see someone taking your laptop down as they fall.

Common red flagsLet’s assume the laptop appears to have survived the fall. You still have an intact screen, and the laptop continues to power on. Whew! That’s great. Still, after a laptop drop, you’ll want to look for the following warning signs:
  • noisy fan;
  • flickering or dim screen;
  • unresponsive keyboard;
  • a blue “screen of death”;
  • error message saying, “unmountable boot volume”;
  • computer won’t power up;
  • Bluetooth or Wi-Fi connectivity no longer works.

Your laptop is a convenient, compact computer. That means that inside that hard case the parts are packed tightly. Dropping the laptop can jar important parts. It’s best to take your laptop to a computer professional to help address any boot, screen, power, or other issues.

What do I do when my laptop falls?First, don’t panic. Yes, it’s scary to see your technology fall to the floor, but try to remain calm. Retrieve your laptop carefully and handle it gently as you take the following steps:
  • Inspect the exterior looking for scratches, dents, or cracks. Small, cosmetic injuries you might cover with stickers. The bigger ones? You may need a technician’s help.
  • Examine the screen to see if there are any cracks and if the screen still works as a display. Keep an eye out for lines, spots, dead pixels or a flickering display.
  • Boot the system to ensure the laptop remains functional.
  • Listen for unfamiliar noises which could indicate parts have come loose.
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The earlier you respond to the damage from dropping a laptop, the better. So, don’t just hope that any issue you notice will go away. Instead, take your computer to a local repair shop for repairs or parts replacement. The reward could be a longer overall life cycle for your laptop. We’re here to help. Contact us today at  (888) 234-WDIT(9348).

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Is Your Graphics Card Going Bad?

5/15/2022

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Whenever you create a graph on your computer, you’re going to need a graphics processing unit (GPU). Without one, you won’t see anything on your computer screen. So, obviously, it’s a problem when it starts to fail. This article discusses signs to look for and what to do.

First, what does the graphics card do? A graphics or video card takes data from your computer’s central processing unit (CPU) and translates it into what you see on your monitor. Every image on your computer screen is composed of millions of pixels. The graphics card is what decides what kind of picture you see.

Many computers have integrated graphics with the main processor. However, depending on how you use the computer, you might have purchased one with a dedicated graphics card. This allows you to see more complex visuals with more clarity and faster. Top-quality graphics cards boast lots of memory and fast processing to translate binary data into images at frames-per-second rates.

How to know a graphics card is going bad
Graphics cards can be physically damaged by incorrect installation, or fail as a result of overheating or a power surge. There may even have been a manufacturing defect there when the card was first installed. You can’t predict why a graphics card may begin to fail, but there are some symptoms of likely failure.

Screen glitches or artifacts
Maybe you are playing a video game or streaming your favorite movie when you notice on the screen:
  • weird colors or shapes;
  • pixelation;
  • frame tearing.
These could be there for only a few seconds. You might move your mouse and they go away. But, you don’t want to overlook these symptoms.

Stuttering
A computer screen freezing up or dropping frames can mean graphic card failure. It could also be due to malware or issues with your hardware or RAM. Still, this is not a symptom to ignore.

Fan overworking
If you’re hearing your fan more than usual, it could mean the graphics card is overheating. This can damage your computer, so act quickly to allow the computer to cool down. If the problem persists, get the device checked out.

Solid screen color
If you get a solid black or blue screen (or with lots of error codes) your video card may be struggling. Graphics card failure may have caused the system to crash, and you’ll be forced to reboot the computer. Crashes can happen for other reasons too. But if this happens when doing graphics-intensive activities, look to the gaming card.

What to do about graphics card failure
Start by determining if the graphics card is the culprit. There are many possible issues that could cause some of the above symptoms.

You can try to repair the card yourself, but it is risky. It can involve updating the motherboard drivers for your chipset and updating display drivers. You might also need to look inside the computer to check connections and clean out any buildup of dust, or the graphics card may need to be reseated because it has come loose.
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Our IT professionals can determine what is causing your graphics woes and work to repair the hardware at a much lower risk. Contact us at (888) 234-WDIT(9348) for help today!
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Picking a PC for Video Editing

5/1/2022

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Ready to be the next TikTok breakout? Or perhaps you want a video of your cockatoo “singing" “Amazing Grace” to go viral. Or you may make company promotional videos while working from home. There are many reasons you might be looking for the right home computer to do video editing. This article will help.

Yes, you can make edits on a phone or tablet, but if you want to do your videos justice, invest in the tools to meet the high demands of video editing. Consider processing power, memory, storage space, and graphic cards.

Know your CPU

Whatever your goal with your video editing, you can count on needing a lot of processing power to do the job well. Essentially, you want to get the best computer processing unit (CPU) you can afford.

Some video editing software makes use of multiple cores. You might think of this as one person with many arms to complete tasks. Meanwhile, single-core video software has one arm. If you’ve only got that one arm, it’s best to make it as strong as possible, which requires the highest processing speed you can get.

Adding titles, visual effects, and sound effects require more of your processor. It needs to compile, encode, and compress all your efforts into the final video cut. So, CPU performance matters.

Make memories with RAM

You may be wanting to edit only home videos to share with friends and family. Whether it's that or you’re creating commercial quality videos, consider memory (RAM).

Think of RAM as the amount of desk space or elbow room you have to do your tasks. Whether you have one or many arms, you’ll need more room to complete a bigger project.

At a minimum, you should be starting with 16GB if you plan to do any video editing. If you are going to be working with long videos or very large files, you should consider 32GB or even 64GB.

Storage savvy

Storage is easily overlooked but very important to video editing.
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A solid-state drive (SSD) is essential for video editing. Old “spinner” drives work a bit like a record player. The “needle” needs to physically move to the location where the file is on the platter, which slows things down a lot. SSDs are instantaneous, using flash memory to store data. This makes your work go a lot faster.

The downside? SSDs don’t have as much storage space as old spinners. Generally, we recommend an SSD for working on the video files, and then moving the file to an old, large storage spinner for storage.

Give a graphics card a look

A graphics card is not required but can be useful when editing video. If you’re using beginner- or intermediate-level editing software, you may not need a dedicated graphics card. However, there is a performance gain when you have a good graphics card for video editing. The free DaVinci Resolve and Premiere Pro both do well with AMD and NVIDIA graphics cards.

Build with an expert
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The best way to get the right personal computer to meet your particular video editing needs is to work with a PC builder to customize a computer to your specific needs. You can talk about the types of videos you’re editing and the software you use. Our team can optimize a system to suit you and your budget. Call us at (888) 234-WDIT(9348) today.

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Finding the Best Place for your Desktop PC

11/1/2021

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There’s a lot of talk about the best places to use your laptop. We’ll recap that discussion briefly below, but the real focus of this article is where it’s best to put your desktop PC.

First, why does it even matter? Of course, you care how your workstation looks, but beyond the aesthetics, airflow is important too. Computers cool themselves with fans to suck in cool air and expel hot air out the back or top. If you’re not leaving room for the computer to “breath” it can overheat.

When a computer overheats it can become unstable or suddenly shut down. The hot air can also damage internal components. This is true of both laptops and desktops.

That’s why you’ll hear that it’s a good idea to put your laptop on a raised, slatted service where air can reach the vents. A table over a furnace duct or in direct sunlight should be avoided too.

OK, But Where Do I Put My PC?
You don’t want to put your computer somewhere it is going to get dusty, which is a good reason not to put it on the floor. It’s exposed to more dust, hair, and other junk that way. Since the computer’s fans are sucking in cool air, they can suck in the debris too.

Also, on the floor, you risk accidentally hitting or kicking the PC. Sudden jolts are bad for mechanical hard drives. Plus, USB drives or anything else plugged into the front could be knocked out, which damages the port.

Some desks have cabinets under the desk where you can put the computer. But, these may not have been designed with enough airflow.

It’s best to set up your computer on a stable surface to avoid any bumps or drops. You also want to position it so that the cord is not going to create a tripping hazard. If you fall, you could damage the power connection or, worse, knock the computer off your table or desk.

Since the big thing is airflow, you also don’t want to set the PC too close to the wall. This can damage cables in the back if they bend too much. Or, when the hot air exhausts out the back, it will be harder to expel the heated air.

Securing Your Desktop PC
Putting your PC parallel to the monitor, safely stable on your desk or table, with good airflow and room for the cords is your best option for the safety and longevity of your desktop computer.
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Need help setting up your desktop PC or finding the best place to position it in your home? Our tech experts are available to help. Contact us today at (888) 234-WDIT(9348).

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Choosing the Right Computer Monitor

8/1/2021

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Your hardware, software, and internet connection shape your computing experience. The last essential piece of the puzzle? The monitor you use.

The first thing you need to consider is what you’ll be using the monitor for most. Gamers will have different requirements than those professionals or families viewing photos.
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Once you've determined monitor usage, you'll need to consider various specifications. We’ll discuss six of them below, but these will not all carry the same weight. Again, it depends on how you use your computer.

Screen resolution

Simply put, a higher resolution equals a better picture. Resolution describes how many pixels there are. A Full HD 1080p resolution monitor – the industry standard – has a 1,920-pixel width and 1,080-pixel height. That’s a total of 2,073,600 pixels, which gives you a more detailed image.
Typical resolutions include:
  • 1080p (aka Full HD)
  • 1440p (aka 2K, QHD)
  • 4K resolution (Ultra HD, UHD)

Keep in mind that a higher-resolution screen demands more effort from the computer’s graphics card, which can affect performance.

Pixel density

This consideration brings size and screen resolution together to find the sweet spot. Think of it this way: the 2 million pixels from 1080p will look different on a 17-inch screen than on a 42-inch one. A greater pixel density results in sharper images. Typically, a 24-inch screen is good for 1080p, but you’ll go up in resolution as your screen size expands. You’ll see a lot of tech gurus recommending you choose a monitor with at least 109 pixels per inch (PPI).

Color accuracy

With good color accuracy you can count on the monitor to reproduce colors and shades as intended. This may not be as critical for a general user, but someone editing photographs or creating branded marketing materials cares about this one.

Refresh rate

Refresh rate tells you how many times a monitor updates information per second, and more is better. For gamers, it’s particularly important. So, if you’re going to be riding the bus in Fortnite, your response rate should be at least 75 Hz. Some even enjoy 144 Hz for a much smoother visual. Those who aren’t gaming should be fine at 60 Hz.

Response time

Response time relates to the time it takes to change the individual pixels on the monitor. While not as important for general or professional users, this matters to gamers. A monitor with higher response time gives the gamer a more immersive experience. A slower response time could mean blurred images in fast-paced action sequences.

Panel type

There are different types of LCD monitor to select from, too:
  • Vertical Alignment (VA) LCD monitors give deeper blacks and higher contrast ratios. These monitors are also less susceptible to color bleed at the screen’s edges, which makes them attractive to general users, especially those who want to stream movies.
  • In-Plane Switching (IPS) monitors have faster response times and show color better than the VA option. These are good for professional use (although the most expensive of the three).
  • Twisted Nematic (TN) monitors offer top responsiveness and high refresh rates, but a drawback is that color and contrast on the screen can change depending on your viewing angle. This is not the panel type for a graphic artist or photographer!
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Still not sure of the best monitor for your home computer? Our IT experts can help. We’ll find out how you use your computer and make recommendations to best suit your needs. Contact us today at (888) 234-WDIT(9348).
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What to do When Your Warranty Runs Out

6/15/2021

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​Most technology you buy in stores comes with a warranty of some sort. It might be included or an add-on. Still, it is unlikely to last the lifetime of the device or software, and it seems inevitable that your desktop will die immediately after the warranty runs out. Don’t worry, you still have options.

Murphy’s Law of warranty says that you will have no problems with your computer or printer while it’s covered. Then, as if waiting for the most inconvenient time to go bust, the technology fails just after your warranty ends.

After the frustration of looking up that warranty plan to see the expiration date a few weeks ago, your first response might be to take that device back to the store. You’ve noticed they have a service desk, and that’s where you made the purchase. But the technicians on-site are likely to send your laptop to the manufacturer repair. That could be far away, which negates the convenience of taking it down to your local store. You could wait weeks for your item to get to the repair center. Then, it stills needs attention and returning to your store.

Also know that many manufacturers charge a premium for outside-of-warranty repairs. Now that you’re one or two years into a relationship with the products, they hope you’ll decide upgrading is easier. They actually have a planned lifecycle for computer hardware and plan the warranty end accordingly.

Of course, if you are within days of your warranty's end, ask if the manufacturer will continue to cover the technology. Sometimes it actually will. The manufacturer may also use this opportunity to sell you an extended warranty.

Some help with manufacturer warranty
Our first piece of advice? Be proactive about technology issues. Don’t put off getting something looked at. You may discover you could have saved money by having it checked out under warranty.

Check your eligibility by visiting the manufacturer’s website and typing in the product serial number to check the warranty. Quickly find the page by searching the manufacturer’s name and “check warranty status.”

It’s a good idea to keep track of when your warranty is set to expire. That way, you’ll be more likely to request service in a timely manner. Don’t believe us? Have you ever planned to take an item back to the store only to leave it until the return window has closed?

Small business computer repair shops specialize in repairing out-of-warranty devices. They can run diagnostic tests to determine the problem. Then, they'll help you decide whether it’s worth the cost of repairs. If so, they can fix it at a competitive rate.

Plus, you get personalized service. There’s also the peace of mind that comes from knowing where your computer is at all times. You're not worrying about it shipping around the country to a manufacturer’s repair shop. The timeline reduces, too, as the IT experts are on-site at a convenient computer repair outfit.
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We can help keep your computers and other technological devices up and running. Contact us today at (888) 234-WDIT(9348)!
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5 Tips to Protect Your Laptop from Physical Damage

4/1/2021

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A laptop can hold your life. If you’re working from home, it’s essential to your income. For students, it’s where you keep all your notes and essays. Plus, there are the personal photos and videos. And you sometimes use it to stream your TV shows, or to video chat with friends and family. You may even make music, create art, or be writing the next bestselling novel on your laptop. So, you want to keep it in great shape. Here are five tips to protect your laptop.

#1 Don’t drop it

Or throw it, or stand on it, or expect it to withstand any serious impact. OK, that’s pretty obvious. You also don’t want to use your laptop in the bathtub or at the pool. Even a simple water spill on a laptop can damage the circuitry. If you do get your laptop wet, immediately turn it off and unplug everything attached to it.

#2 Open carefully

Laptops are getting thinner in every iteration. Some now even have foldable screens. The thinner and more flexible screen may look sleek and cool, but it’s also less rigid, which makes it more prone to damage. Especially on lower-cost laptops, the screen can flex if you open the computer up from just one side.

Yet, many of us hold a laptop in one hand and open the lid with the other. This can cause the screen to twist. Use both hands to open the laptop. Or get into the habit of opening your laptop from the center to avoid flex.

#3 Don’t bedazzle your keyboard or screen

Alright, maybe you weren’t planning on putting faux rhinestones on the screen or keyboard. Still, reconsider any decorations you have thought of adding. Even a keyboard protector (to prevent dust or spills getting into the circuitry) or camera privacy sticker could damage some of the new super-thin laptops. It’s just that there is now so little clearance between the keyboard and the screen.

If you really must have your stickers, put them on the protective sleeve that you get for your laptop.

#4 Disconnect carefully

Your laptop needs a consistent power source. If you damage the power cord connection, you’re done. So, make sure you pull the power cord out straight. Yanking it out sideways could damage the port.

Also be aware of where your power cord is connecting to the wall outlet. If you leave the cord trailing along the floor, someone could trip over it, or it could get caught on a rolling chair. This could not only damage the charging port but even pull the entire laptop onto the floor. That brings us back to #1, don’t drop the laptop!

#5 Keep it cool

No, you don’t have to store it into a refrigerator (please don’t!), but heat isn’t good for your laptop. You’ll want to keep your computer away from external sources of heat.

Again, as the laptops get thinner, they are more vulnerable to internal overheating. Ensure that the laptop’s intake ports are unblocked so that air can flow through and cool the circuitry. You might also blow dust out of the vents using canned air.

Also, avoid placing your laptop on very soft surfaces. A soft, uneven surface is more likely to block the internal fans. This leaves your device unable to regulate its temperature. You could even buy a laptop cooling stand, which provides extra fans to improve air circulation.

Average laptop lifespan will vary between two to five years. Keep your laptop on the longer side of that by taking these tips to heart.
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If something does happen to your laptop, give us a call at (888) 234-WDIT(9348). Our IT experts are here to help you find the best laptop for you, upgrade and secure your laptop, or fix your laptop when you need it.
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