@HOME RESIDENTIAL IT SUPPORT PLANS

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• :: Monthly

• :: Quarterly (3 months) - 5% Savings

• :: Semi-Annual (6 months) - 10% Savings

• :: Annual (12 months) - 15% Savings

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• Core
  ​
  ​$30
  monthly

  Premium
  ​
  ​$50
  monthly

  Ultimate
  ​
  ​$75
  monthly 

  Subscribe

  Subscribe

  Subscribe
• Core
  ​
  ​$85.50
  quarterly

  Premium
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  ​$142.50
  quarterly

  Ultimate
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  ​$213.75
  quarterly

  Subscribe

  Subscribe

  Subscribe
• Core
  ​
  ​$162
  per 6 months

  Premium
  ​
  ​$270
  per 6 months

  Ultimate
  ​
  ​$405
  per 6 months 

  Subscribe

  Subscribe

  Subscribe
• Core
  ​
  ​$306
  per year

  Premium
  ​
  ​$510
  per year

  Ultimate
  ​
  ​$765
  per year 

  Subscribe

  Subscribe

  Subscribe

Proactive Preventative Protection

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Automated Updates
Managed Anti-Virus
Active Protection
Child Safe Content Filtering
Malware Scan and Clean
Rootkit Scan and Clean
Identity Theft & Phishing Protection
Advanced Malware Clean & System Refresh (Drop-off)

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Unlimited On-Demand Support

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Remote Support
​After-Hours Emergency Service
Toll-Free Telephone Support
Internet / Home Networking Support
Depot (Drop-Off) Service
​In-Home Onsite Support

8am-6pm, M-F
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24/7, 365 days/yr
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24/7, 365 days/yr
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Remote Access

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Remote Control into & from a Mac or Windows PC
Remote Screen Blanking
Remote Keyboard / Mouse Lock
Wake on LAN
Inactivity Timeout
HD Quality video
File transfer
Remote-to-local Printing
Desktop Sharing
Remote Sound
Desktop Shortcuts
Integration with Cloud Services
Dual-Layer Redundant Connection Methods

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Off-Site Cloud Data Backup

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Storage Space
Back-Up Web Access 
Mobile Access
Restore Deleted Files
Internal Network Transfers
Safe and Secure, Encrypted from End-to-End
Local Speed Vault (faster restoration of data)
Bare Metal Backup / Virtual Disaster Recovery

250GB
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1TB
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Unlimited
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Mobile Device Support

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Android Phone Remote Control (limited support)
Blackberry Remote Control
Windows Mobile Remote Control
Symbian (Nokia) Remote Control
Apple iPhone / iPad / iPad Pro Management
Android Phone / Tablet Management
Microsoft Surface / Surface Pro Tablet Management

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