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Proactive Preventative Protection
Automated Updates Managed Anti-Virus Active Protection Child Safe Content Filtering Malware Scan and Clean Rootkit Scan and Clean Identity Theft & Phishing Protection Advanced Malware Clean & System Refresh (Drop-off) |
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Unlimited On-Demand Support
Remote Support Toll-Free Telephone Support Internet / Home Networking Support Depot (Drop-Off) Service In-Home Onsite Support |
8am-6pm, M-F √ √ - - |
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Remote Access
Remote Control into & from a Mac or Windows PC Remote Screen Blanking Remote Keyboard / Mouse Lock Wake on LAN Inactivity Timeout HD Quality video File transfer Remote-to-local Printing Desktop Sharing Remote Sound Desktop Shortcuts Intergration with Cloud Services Redundant Connection Methods |
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Off-Site Cloud Data Backup
Storage Space Back-Up Web Access Mobile Access Restore Deleted Files Internal Network Transfers Safe and Secure, Encrypted from End-to-End Local Speed Vault (faster restoration of data) Bare Metal Backup / Virtual Disaster Recovery |
250GB √ √ √ √ √ - - |
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Mobile Device Support
Apple iPhone / iPad / iPad Pro Management Android Phone / Tablet Management Android Phone Remote Control (limited support) Blackberry Remote Control Windows Mobile Remote Control Symbian (Nokia) Remote Control Microsoft Surface / Surface Pro Tablet Management |
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