Hello!

We're We Define IT, a Brooklyn managed information technology support service agency based in New York City, New York.

We create an environment of protection for your home.  We understand and have mastered the mechanics of technology. We assess your home's existing systems, troubleshoot issues and anticipate future needs to create the ultimate IT support for you and your family. (If you have one)

BUT WHAT DOES THAT MEAN?????      (Glad you asked!)

Our approach to residential managed IT services focuses on delivering the highest levels of availability and security anytime, anywhere with the lowest cost to you — from laptops, desktops and smart-phones — we cover your entire home network without the invasive stranger in the home because the computer crashed for the second time!

PROACTIVE IT
You demand a piece of mind. You can not afford to have your system crash in the middle of writing an important document. You don't want to worry about the next virus. Residential IT support services is the life insurance for your technology. We provide you with a strategic evaluation and tactical planning which provides the flexibility and scalability required to meet your demands and technology needs.

PREVENTATIVE IT
Remote monitoring anticipates problems before they occur, preventing disruptions to your every day life. This includes malware protection, proactive maintenance, cloud backup & more...

RESPONSIVE IT
A local team of certified technicians respond remotely and to on-site requests working with our round-the-clock help desk support.

@Home- Residential Managed IT Services offers UNLIMITED proactive IT Services starting at ONLY $15 per month.
 Click here to SHOP OUR PLANS!

What Services Do We Offer?

The @Home package ensures dependability and ease in your Hi-Tech lifestyle. Included in our  are the 5 main forms of support and protection we provide: Patch Management, Unlimited Backup, Malware / Antivirus program (MAV), Remote Support and Remote Access. Other options are Cloud-Storage and IPad Support. We also offer a depot service and onsite support for extreme problems with hardware or software that cannot be addressed remotely or over the phone.

​​@Home- Residential Managed IT Services offers UNLIMITED proactive IT Services starting at ONLY $15 per month.

                               Click here to SHOP OUR PLANS!

CLICK HERE to review what other people thought of WeDefineIT