SERVICES > BECOME AN MSP
Managed IT Services is an approach towards IT infrastructure management that provides clients with proactive protection against the interruptions, hassle and cost that typically occur when an element of their IT infrastructure fails. At its best, a Managed IT Services Provider (MSP) offers a keen focus on increasing stability and greatly reduces a client’s risks. It takes a proactive approach towards management that identifies potentially disruptive problems before they occur. As a part of the holistic approach to service that all MSPs aim to provide, 24/7/365 round-the-clock monitoring and remediation is employed to ensure that vital services continue running smoothly. Most MSPs bill for their services using a per-device ongoing flat- or near-fixed monthly fee, which benefits their clients by providing them with predictable IT support and management costs. This period-based payment model is also favorable to the MSP, in that it has stable recurring revenue patterns to utilize for forecasting and growing. IT Services is projected to be an $874 Billion industry in the year 2013, so many businesses are positioning themselves to get their fair share.
At We Define IT, we specialize in providing clients with a proven platform for support and development as they transition their existing retail, break-fix or remote-support computer service companies into full-fledged MSPs. Many companies attempt to do this work completely in-house and find they are unable to meet the demands and timelines required to make a return on investment that is acceptable to them and/or their investors. Our consulting experience has provided us with product knowledge and integration experience with a majority of the products and services targeted for MSPs serving a range of vertical markets. From Asigra & Autotask to Zenith & Zoho, we have in-depth experience with utilizing and implementing many solutions covering the RMM, BUDR, CRM, PSA, UTM and IaaS categories of the MSP space. Our core team consists of consultants that each have over 15 years of experience in Business Development, IT Management, Network Security and Help-Desk Support and who have worked in every major aspect of IT. This wealth of experience affords us the ability to offer our clientele a well-rounded view of from whence the industry has come as well as perspective on where it’s headed.
If you are interested in speaking with an account manager about how We Define IT can transform your technology services business model into the MSP of the future, contact us today for a quote.
At We Define IT, we specialize in providing clients with a proven platform for support and development as they transition their existing retail, break-fix or remote-support computer service companies into full-fledged MSPs. Many companies attempt to do this work completely in-house and find they are unable to meet the demands and timelines required to make a return on investment that is acceptable to them and/or their investors. Our consulting experience has provided us with product knowledge and integration experience with a majority of the products and services targeted for MSPs serving a range of vertical markets. From Asigra & Autotask to Zenith & Zoho, we have in-depth experience with utilizing and implementing many solutions covering the RMM, BUDR, CRM, PSA, UTM and IaaS categories of the MSP space. Our core team consists of consultants that each have over 15 years of experience in Business Development, IT Management, Network Security and Help-Desk Support and who have worked in every major aspect of IT. This wealth of experience affords us the ability to offer our clientele a well-rounded view of from whence the industry has come as well as perspective on where it’s headed.
If you are interested in speaking with an account manager about how We Define IT can transform your technology services business model into the MSP of the future, contact us today for a quote.
